Authorized Users

Authorized Users

The main account registered on Ananas GDS is the Admin account. The admin has full access to all properties, all settings, and all features. For teams — such as a hotel chain with multiple property managers, or a tour operator with regional desk staff — you can invite Authorized Sub-Users who each have their own login credentials but operate within the boundaries you define.

Sub-users are useful for:

• Delegating fact sheet management for specific properties to property-level staff.
• Allowing front office or reservations staff to manage the stop sale calendar without access to account settings or contracts.
• Giving a sales team read-only visibility to pull exports without being able to edit data.

User Roles

Role	Description	Can Edit?	Can Publish?	Can Export?	Settings Access?
Admin	Full account access. Can invite users, manage contracts, access all settings.	Yes	Yes	Yes	Yes
Manager	Can edit facts, manage availability, and export. Cannot manage contracts or invite users.	Yes	Yes	Yes	Limited
Editor	Can edit and save facts and availability. Cannot publish or export independently.	Yes	No	No	No
Viewer	Read-only access to assigned properties. Can export but not edit.	No	No	Yes	No

Inviting a Sub-User

1. Navigate to Settings → Authorized Users
2. Click “Invite User”
   Enter the person’s email address. They must not already have an existing Ananas GDS account.
3. Select a role
   Choose from Manager, Editor, or Viewer. The Admin role cannot be assigned to sub-users.
4. Assign property access
   Select which properties this user can access. Leave blank to grant access to all current and future properties.
5. Send invitation
   The user receives an email with a link to set their password and activate their sub-account. Sub-accounts are linked to your main account — they log in with their own credentials but see only what you have permitted.

Invitation links expire after 48 hours. If the user misses the link, you can resend the invitation from the Authorized Users list.

Property-Level Access

Each sub-user can be restricted to specific properties. This is particularly useful for hotel chains where staff at one property should not be able to view or edit data for another.

When a sub-user logs in, they will only see properties they have been assigned. The availability calendar, Manage Facts, Manage Photos, and Export Center all filter down to their permitted properties.

You can update a sub-user’s property assignments at any time from the Authorized Users list — changes take effect immediately on their next page load.

Managing & Removing Users

From Settings → Roles & Permissions → Authorized Users, you can:

• Edit role — Change a sub-user’s role at any time.
• Edit property access — Add or remove properties from a sub-user’s access list.
• Deactivate — Temporarily prevents login without deleting the user record. Useful for seasonal staff or temporary holds.
• Remove — Permanently removes the sub-user from the account. Their login is disabled and all access is revoked immediately.

Enable Audit Trail in Settings → Preferences when using multiple sub-users. All changes will be logged per user so you can track who updated what and when.